Terms & Conditions

By booking a yoga class (in-person or virtual), Reiki session, workshop or other health & healing service with Alice Faulkner / alice faulkner yoga, you confirm that you have read, understood and agreed to the following Terms & Conditions.

These Terms apply to all services offered under the alice faulkner yoga brand.

Class/Session Passes

Class passes are available for 3, 5 or 10 sessions and are valid from the date of purchase until the end of the 2025 season.
Passes are non-transferable between students and cannot be extended beyond the validity period, except in extenuating circumstances.
Refunds will not be issued for unused or expired passes.

Concession Prices & Discounts

Concession pricing is available for students, seniors, low-waged, and those receiving benefits (e.g. Universal Credit), or similar
NHS staff may use the code NHSLOVE10 for 10% off.
The first-class discount code WOODS20 provides 20% off your first class only and is limited to one-time use per student.

Outdoor Sessions & Weather

Yoga and Reiki in the Woods are outdoor experiences intended to run in most weather conditions. The natural setting provides partial shelter, but:

Please dress warmly, in layers, and bring waterproof clothing as needed.
If severe weather (e.g. heavy rain, high winds, extreme cold) makes a session unsafe or unviable, it will be cancelled with as much notice as possible via WhatsApp and/or email.
In such cases, you will be offered the option to transfer your booking or receive a refund. For class pass holders, the credit will be restored.

Cancellations & Refunds

For Classes and Reiki (Small Group) Sessions

You may cancel up to 6 hours before the start time for a full refund or transfer.
Cancellations with less than 6 hours' notice are non-refundable unless due to extenuating circumstances.
All cancellations must be made via the BookingHawk system. If you’d like to transfer your booking, please email alice@alicefaulkner.com.
If I Cancel: In the rare case that I need to cancel a class or session (e.g. due to severe weather or personal emergency), you will be offered a refund or transfer, and contacted via WhatsApp and/or email.

For Private Sessions

Cancellations with 48+ hours’ notice: Full refund or reschedule available.

Cancellations with 24 - 48 hours’ notice: Rescheduling offered, but no refund.
Cancellations with less than 24 hours’ notice or no-shows: No refund or reschedule.

For “Yoga &” Workshops

Workshop bookings are non-refundable, except in exceptional circumstances.
If you are unable to attend, your booking can be transferred to another "Yoga &" event (subject to availability).
If the event is cancelled (e.g. due to weather), you will be notified as early as possible and offered a full refund or transfer.

Private Session Booking & Payment Process

To confirm your session, please follow these steps:

Payment: Complete your payment through BookingHawk to secure your Reiki in the Woods (Private) session.
Select Your Time: After payment, you’ll receive a link to choose your preferred timeslot via my online calendar: https://calendly.com/alice-alicefaulkner/reiki-in-the-woods-private.
Session Confirmation: Your session is not fully booked until both payment and timeslot selection are completed.

Reiki & Well-being

Reiki is a gentle, holistic energy therapy that supports deep rest, emotional balance and the body's natural healing processes. It is offered as a complementary practice and is not a substitute for medical or psychological care. If you are under medical supervision or have any health concerns, please consult a healthcare professional before booking.

Outdoor Sessions

Reiki in the Woods takes place in a natural, outdoor setting. Please come prepared for variable weather and uneven terrain.
Bring anything that will help you feel comfortable (e.g. warm layers, blanket, waterproofs, insect repellent).
In cases of extreme weather, the session may be rescheduled or cancelled – please see the main Cancellation section for details.

Your Responsibility

By booking, you confirm that you understand Reiki is a complementary therapy and not a medical treatment.
You understand that while some people experience immediate effects, others may benefit from regular sessions to support the body's natural healing processes, and there is no guaranteed result, and your experience may vary.
You agree to inform me of any relevant health conditions, pregnancy, or implanted devices (e.g. pacemakers) prior to your session.
You acknowledge that Reiki may bring up physical or emotional responses, and you take responsibility for your own well-being before, during and after the session.

Consent & Boundaries

Consent is always obtained before treatment begins. You are welcome to request a hands-off session at any time.
Your privacy, comfort and dignity will be respected throughout. Reiki does not require removal of clothing, and your personal space will be honoured.

Health & Safety Waiver

By attending any session, you confirm that you have read and agreed to the Health & Safety Waiver, available at www.alicefaulkner.com/health-and-safety-waiver

Photography & Media

Photographs and short videos may be taken during sessions for social media and promotional purposes. These may occasionally be used by trusted third parties with my permission.

If you do not wish to be included, please inform me before the session begins.
You may request that your image not be used in future materials, although images already published may remain in circulation.

Confidentiality & Data Protection

Any personal or health information you share is kept strictly confidential.
Your data will be managed in accordance with GDPR and will never be shared without your consent, unless required by law.
Session discussions remain private and confidential, unless legally necessary.

Communication & Mailing List

By booking, you agree to receive essential communications about your session via email or WhatsApp.
You will also be added to the alice faulkner yoga newsletter for occasional updates. You can unsubscribe at any time.

Kenya Yoga Retreat 2026

Please read these carefully before booking your place. By submitting your booking form and deposit, you are agreeing to these terms.

Booking and Payment

A non-refundable deposit of £450 is required to secure your place.
Payment may be made in full or in instalments, as outlined on the retreat webpage.
Full balance must be paid by 1 November 2025, unless otherwise agreed.
Payment is by bank transfer – details will be emailed after you complete the booking form.
If the balance price of you retreat is not paid by the final payment date (1 November 2025), Alice Faulkner reserves the right to cancel your retreat and retain the deposit.
The retreat requires a minimum of 6 participants to go ahead. In the unlikely event this number isn’t reached, you will be offered a full refund.

Cancellation & Refund Policy

A non-refundable deposit of £450 is required to secure your place on the retreat.
The full balance is due by 1 November 2025, unless otherwise agreed in writing. If you need to cancel your booking, the following refund policy applies:
Cancellation before 1 November 2025 – Full refund of payments made, minus the non-refundable deposit.
Cancellation between 1–30 November 2025 – 50% refund of payments made, minus the deposit.
Cancellation between 1–31 December 2025 – 25% refund of payments made, minus the deposit.
Cancellation between 1–31 January 2026 – No refund available.
All cancellations must be made in writing. We strongly recommend that you take out comprehensive travel insurance at the time of booking to protect yourself in case of unforeseen circumstances.
Refunds will be provided within 30 days of notification of cancellation.
If you're unable to attend, you may transfer your booking to another person, provided they meet the retreat criteria, and you notify Alice Faulkner in writing 72 hours ahead of the retreat.
Once the retreat has commenced, no refund or part refund or unused portion of your retreat will be repaid in the event of cancellation by you.
In the unlikely event that the retreat is cancelled by us, there will be no refund or compensation available from us for your flight costs, transfers and other associated costs.
We reserve the right in any circumstances to cancel the retreat, in which case we will offer a refund in full of all monies paid (unless the reason for cancellation is force majeure, see next paragraph).
Compensation will not be paid if we are forced to cancel or, in any way change your holiday due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.

Minimum Numbers

The retreat requires a minimum of 6 participants to run. In the unlikely event this number is not reached, you will receive a full refund.

Insurance & Health

You are responsible for obtaining any required immunisations and travel health advice.
It is your responsibility to notify Alice of any allergies, dietary requirements or medical needs via the booking form.
It is the guest’s responsibility to inform the teacher of any injury/medical conditions when booking and before the start of every session. It is advisable that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga classes and any other activity that has been arranged.
If you experience any injury or discomfort during any activity organised for you, you must stop immediately and advise the teacher accordingly.
We recommend all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical exercise that will be undertaken, and this covers retreat participation, cancellation, medical emergencies, and any travel disruption. We are not responsible for illness, injury, or loss or damage of personal belongings, nor will compensation be provided in these circumstances.
We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so.

Travel

Flights are not included and must be arranged independently.
Transfer from Nairobi to Kilima Gardens may be arranged as an optional extra. Details will be provided closer to the time.
You must ensure that your passport is valid for entry to Kenya (with at least 6 months’ validity from date of entry) and that you meet visa requirements.

Changes to Schedule & Pricing

While every effort will be made to deliver the full schedule as described, Alice reserves the right to make reasonable changes in the event of weather conditions, local changes or other unforeseen circumstances, and will communicate these promptly with retreat participants. Alice also reserves the right to offer promotions and amend the retreat pricing at any time.

Liability

By participating in the retreat, you acknowledge that yoga and other activities involve inherent risks. While every care will be taken, neither Alice Faulkner nor the venue will be held responsible for any injury, illness, loss, or damage to personal belongings during the retreat or excursions.
It is your responsibility to notify Alice of any existing medical conditions or injuries before attending any session, and to refrain from performing any movements that cause strain or discomfort. If you experience any injury or discomfort during the retreat, you must stop immediately and inform the instructor.
You agree to participate at your own risk and understand that neither Alice Faulkner, the retreat venue, nor any associated parties can be held liable for any injury, loss, or damage to personal property. This includes risks arising from negligence or otherwise.
In the event of any claim, you agree not to hold Alice Faulkner, the venue, or affiliated partners liable for any form of damage, injury, or loss.

Personal Conduct

You agree to behave respectfully and in a way that supports the safety and enjoyment of all attendees. Inappropriate behaviour may result in your removal from the retreat without refund.

Data and Privacy

Your information will be used to contact you regarding the retreat and for planning purposes (including sharing relevant details such as dietary needs with the chef). You will be added to Alice’s newsletter mailing list, if you have consented to do so, which you can unsubscribe from at any time. The full Privacy Policy can be accessed here: https://www.alicefaulkner.com/privacy-policy

Final Agreement

By proceeding with your booking, you confirm that you have read and agree to these Terms & Conditions and the Health & Safety Waiver available at www.alicefaulkner.com.

Terms & Conditions

By booking a yoga class (in-person or virtual), Reiki session, workshop or other health & healing service with Alice Faulkner / alice faulkner yoga, you confirm that you have read, understood and agreed to the following Terms & Conditions.

These Terms apply to all services offered under the alice faulkner yoga brand.

Class/Session Passes

Class passes are available for 3, 5 or 10 sessions and are valid from the date of purchase until the end of the 2025 season.

Passes are non-transferable between students and cannot be extended beyond the validity period, except in extenuating circumstances.

Refunds will not be issued for unused or expired passes.

Concession Prices & Discounts

Concession pricing is available for students, seniors, low-waged, and those receiving benefits (e.g. Universal Credit), or similar

NHS staff may use the code NHSLOVE10 for 10% off.

The first-class discount code WOODS20 provides 20% off your first class only and is limited to one-time use per student.

Outdoor Sessions & Weather

Yoga and Reiki in the Woods are outdoor experiences intended to run in most weather conditions. The natural setting provides partial shelter, but:

Please dress warmly, in layers, and bring waterproof clothing as needed.

If severe weather (e.g. heavy rain, high winds, extreme cold) makes a session unsafe or unviable, it will be cancelled with as much notice as possible via WhatsApp and/or email.

In such cases, you will be offered the option to transfer your booking or receive a refund. For class pass holders, the credit will be restored.

Cancellations & Refunds

For Classes and Reiki (Small Group) Sessions

You may cancel up to 6 hours before the start time for a full refund or transfer.

Cancellations with less than 6 hours' notice are non-refundable unless due to extenuating circumstances.

All cancellations must be made via the BookingHawk system. If you’d like to transfer your booking, please email alice@alicefaulkner.com.

If I Cancel: In the rare case that I need to cancel a class or session (e.g. due to severe weather or personal emergency), you will be offered a refund or transfer, and contacted via WhatsApp and/or email.

For Private Sessions

Cancellations with 48+ hours’ notice: Full refund or reschedule available.

Cancellations with 24 - 48 hours’ notice: Rescheduling offered, but no refund.

Cancellations with less than 24 hours’ notice or no-shows: No refund or reschedule.

For “Yoga &” Workshops

Workshop bookings are non-refundable, except in exceptional circumstances.

If you are unable to attend, your booking can be transferred to another "Yoga &" event (subject to availability).

If the event is cancelled (e.g. due to weather), you will be notified as early as possible and offered a full refund or transfer.

Private Session Booking & Payment Process

To confirm your session, please follow these steps:

Payment: Complete your payment through BookingHawk to secure your Reiki in the Woods (Private) session.

Select Your Time: After payment, you’ll receive a link to choose your preferred timeslot via my online calendar: https://calendly.com/alice-alicefaulkner/reiki-in-the-woods-private.

Session Confirmation: Your session is not fully booked until both payment and timeslot selection are completed.

Reiki & Well-being

Outdoor Sessions

Reiki in the Woods takes place in a natural, outdoor setting. Please come prepared for variable weather and uneven terrain.

Bring anything that will help you feel comfortable (e.g. warm layers, blanket, waterproofs, insect repellent).

In cases of extreme weather, the session may be rescheduled or cancelled – please see the main Cancellation section for details.

Your Responsibility

By booking, you confirm that you understand Reiki is a complementary therapy and not a medical treatment.

You understand that while some people experience immediate effects, others may benefit from regular sessions to support the body's natural healing processes, and there is no guaranteed result, and your experience may vary.

You agree to inform me of any relevant health conditions, pregnancy, or implanted devices (e.g. pacemakers) prior to your session.

You acknowledge that Reiki may bring up physical or emotional responses, and you take responsibility for your own well-being before, during and after the session.

Consent & Boundaries

Consent is always obtained before treatment begins. You are welcome to request a hands-off session at any time.

Your privacy, comfort and dignity will be respected throughout. Reiki does not require removal of clothing, and your personal space will be honoured.

Health & Safety Waiver

By attending any session, you confirm that you have read and agreed to the Health & Safety Waiver, available at www.alicefaulkner.com/health-and-safety-waiver

Photography & Media

Photographs and short videos may be taken during sessions for social media and promotional purposes. These may occasionally be used by trusted third parties with my permission.

If you do not wish to be included, please inform me before the session begins.

You may request that your image not be used in future materials, although images already published may remain in circulation.

Confidentiality & Data Protection

Any personal or health information you share is kept strictly confidential.

Your data will be managed in accordance with GDPR and will never be shared without your consent, unless required by law.

Session discussions remain private and confidential, unless legally necessary.

Communication & Mailing List

By booking, you agree to receive essential communications about your session via email or WhatsApp.

You will also be added to the alice faulkner yoga newsletter for occasional updates. You can unsubscribe at any time.

Kenya Yoga Retreat 2026

Please read these carefully before booking your place. By submitting your booking form and deposit, you are agreeing to these terms.

Booking and Payment

A non-refundable deposit of £450 is required to secure your place.

Payment may be made in full or in instalments, as outlined on the retreat webpage.

Full balance must be paid by 1 November 2025, unless otherwise agreed.

Payment is by bank transfer – details will be emailed after you complete the booking form.

If the balance price of you retreat is not paid by the final payment date (1 November 2025), Alice Faulkner reserves the right to cancel your retreat and retain the deposit.

The retreat requires a minimum of 6 participants to go ahead. In the unlikely event this number isn’t reached, you will be offered a full refund.

Cancellation & Refund Policy

A non-refundable deposit of £450 is required to secure your place on the retreat.

The full balance is due by 1 November 2025, unless otherwise agreed in writing. If you need to cancel your booking, the following refund policy applies:

Cancellation before 1 November 2025 – Full refund of payments made, minus the non-refundable deposit.

Cancellation between 1–30 November 2025 – 50% refund of payments made, minus the deposit.

Cancellation between 1–31 December 2025 – 25% refund of payments made, minus the deposit.

Cancellation between 1–31 January 2026 – No refund available.

All cancellations must be made in writing. We strongly recommend that you take out comprehensive travel insurance at the time of booking to protect yourself in case of unforeseen circumstances.

Refunds will be provided within 30 days of notification of cancellation.

If you're unable to attend, you may transfer your booking to another person, provided they meet the retreat criteria, and you notify Alice Faulkner in writing 72 hours ahead of the retreat.

Kenya Yoga Retreat | 1 – 7 February 2026 | Kilima Gardens
A deeply nourishing week under the African sky.